PETSIMONIALS

We love our clients and patients!

We know you have a lot of choices when choosing the best Northbrook veterinary center, and we’re happy that you’ve decided to join the Preiser Animal Hospital Urgent Care & Wellness Appointments family. Your kind words and feedback help us continue to provide over-the-top service to you and your pet. If you enjoyed your visit, please click a button below to leave us a review.

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YELP

Preiser Animal Hospital Urgent Care & Wellness Appointments is the best hospital I have had the pleasure of working with. As a shelter owner, I have worked with many vets and have had many experiences (good and bad) with other hospitals. Dr. Preiser is an incredibly kind, compassionate, and smart vet. We have had many cases where another hospital will advise euthanizing a dog, but Dr. Preiser comes up with a plan and literally saves their life. She celebrates the joys, experiences the heartbreaks, and feels all the other emotions we do simply because she is an extremely empathetic vet! Not only do I trust her with the thousands of lives we save each year, I trust her implicitly with my own dogs. Dr. Preiser understands that each client is an individual and tailors a plan that fits that clients needs. Despite us bringing her all sorts of wacky cases, she always figures it out. She will research, consult with other vets, and ultimately come up with a treatment plan that addresses the animals need in an efficient and timely manner. Behind Dr. Preiser is an incredibly compassionate staff who always go the extra mile for their patients. At the end of the day, you cannot go wrong choosing PAH for your pet. They are the BEST in the business!

Harleigh H.

The whole staff is very friendly, knowledgeable, and caring. They let your cat stay with you during the whole examination process and are very nurturing and sensitive to the cats needs. They work with you and give you a clear plan of action to help your pet. You can tell they truly love animals.

Nina T.

They’ve been our vet since we moved to Illinois and they’ve always been great at getting our dogs in when needed and are all friendly and great. From the vet techs to the front desk and all the vets we have seen there- everyone is knowledgeable and friendly. Highly recommend!

Jessica B.

This veterinary practice is the most caring, affordable one I have found. The staff is awesome. Yesterday, my 15 year old cat needed care. Javier worked with her, drawing blood, doing x-rays and giving her fluid therapy. He was so gentle with her she wasn’t the least bit scared or stressed out. Dr. Barry explained everything to me so I understood exactly what was going on. They don’t rush you in and out. You have as much time as you need to fully understand what is going on with your pet. I highly recommend this animal hospital.

Linda B.

We continue to be blown away by the service from everyone at Preiser. Our dog has really bad allergies and had a bad flare up this week. I called and they said their next opening was Friday, but asked what was going on with our pup. I told them and she didn’t even hesitate to squeeze us in the next day. They are keeping pet parents in the car during the covid pandemic, and their whole process is very seamless. Dr. Barry called and talked with us after she saw our dog. She explained in great detail what was going on. We’ve been so worried about his health and she put us at ease telling us exactly what was going on without us even having to ask. It means a lot that everyone at Preiser understands our pup is part of our family.

Kate D.

We have had 4 decades of experience with Preiser Animal Hospital Urgent Care & Wellness Appointments; going back to when Herb Preiser was the chief MD, and now with the practice in the capable hands of his daughter, Kristine. Through eight dogs, ten cats, multiple procedures, cancer battles, kittens, spayings, neuterings, emergencies, allergy shots, you name it, we have the utmost confidence in the care and professionalism of Dr. Preiser and her staff.

Kent M.

Walk in or Apt. They are very nice and reasonably priced. Also next door is Heartland animal no kill shelter you can always kill some time looking for new pets as well.

Dexter S.

Best place to bring you pet! Lots of love and care

Leah H.

I have been bringing my cats there for many years. They are the most caring people I have ever met. I also feel that they are highly competent in their care of the animals and I do trust them to take excellent care of mine.

Sharon G.

We’ve been going here for 27 years. They are quick, incredibly knowledgeable, and kind. All of the Vets are excellent!

Stephanie D.

A very friendly and inviting office with a staff that is very attentive and caring.

Giancarlo T.

Excellent boarding. Family atmosphere. All staff very caring for my dog.

Jean L.

This is a great place for all your pets needs. Always there for my dogs. I live in Chicago and I don’t mind going all the way over there….

Elsy S.

Really wonderful staff and care

Paul W.

Excellent service, caring staff

Mark P.

The staff are so compassionate! The vets really want to help your animals and you.

Rosemary R.

Love Dr. Preiser. She has been taking care of our animals so well.

Anie T.

They have been taking excellent care of my pets for the last 22 years. Kind and compassionate, costs are manageable unlike some other vets in the area.

Daun C.

ALWAYS takes great care of my cat. Good staff. Average prices.

Joe S.

We rescued our dog next door at Heartland and they’ve been the primary caregivers since then. We trust them wholeheartedly and every experience there is great.

Nick G.

I just had to put our dog down. The staff here was extremely kind, understanding and respectful to our feelings. I have used them in the past for general pet care needs and received the same service. I would recommend them for anyone that is in need of veterinarian services.

Steven F.

Most caring staff I’ve encountered.

Charles R.

I have been using Preiser animal hospital for at least 30 years with multiple animals.Dr. Herbert Preiser has left the place in very capable hands The staff are exceptional and very caring. Brought my St. Bernard in with a case of bloat. Dr, Becker diagnosed it very quickly and Rocky had the surgery that day probably saving his life. She also called all week to check on her big boy patient all week. He is doing great and the procedure should prevent it from happening again. Thank you Dr. Becker and staff!!

Jay L.

Great doctors and great prices. We are thrilled with how good the hospital is and how low the prices are. Really glad we heard about this place.

Peter L.

I brought my dog here after we adopted him from Heartland Animal Shelter, because we were offered a free exam. After that first visit, we started coming here with our other dog and two cats. We had been going to another vet closer to our home, but coming to Presier was worth driving a little farther.

The staff is great! Everyone is knowledgeable and so caring. In addition to great care, I have found that the fees were comparable to what I had been paying – and often less than at other practices.

I also love that this is a walk-in clinic. Other vets, I’ve gone to in the past required appointments – and I still wound up waiting to see the doctor for 20-30 minutes.

I wouldn’t want to bring my pets anywhere else!

Anita V.

They are so caring and are so much less expensive than the other places around the North Shore.

Brian B.

We took our cat there for two procedures last week and have experienced a very scary outcome…..The cat came home with a mangled paw and bleeding in areas where there were no procedures. we were notified that the cat needed to stay over 3 nights because of unforeseen complications. We were not worried because we had gone to this vet on several occasions. That cat was mangled in one paw when we picked him up. When we called to speak with Dr. Preiser, she did not return our calls. I am calling all the agencies that govern vets in the county and state to get answers, but I am appalled at the cruel treatment of our pet.

John Y.

Very friendly vets and staff!

Greer H.

My lab Parker was my first “Preiser Pet”; he saw Dr. Herbert Preiser and had great care by a caring doctor; now Brewster, my Great Pyrenees visits Dr. Kristine Preiser and the great staff. Since Brewster has some chronic health problems, he’s been a frequent visitor. Not only has he gotten great care, but the staff has always come up with new treatment options, and healthy ideas–I really prefer natural health for me, and have found the treatments at Preiser, whether traditional or alternative, have been just the right treatment for Brewster.

I would highly recommend the laser treatment for chronic ear infections! Brewster has an inflamed canal that makes the healing process tough, and the laser treatments from Jaimie had a huge affection on his infection and of course his pain level.

Susan R.

We have been coming to Preiser Animal Hospital Urgent Care & Wellness Appointments for years now, and I can say first hand that if you are looking for an animal hospital to take care of your pet, this is the best you can get. The entire staff is warm and friendly, almost like a family experience.

Dr. Kristine Preiser has taken care of both our pets needs, Natasha, and Sir Brando. She is thorough and probably one of the best vets in this area.

Our animals adore her, and early this year we had to put down our beloved Natasha, a female Seal Point Siamese of 21 years, which was very hard on our family, but Dr. Preiser exhausted all other options before we had to say goodbye to our beloved Natasha.

If it was not for her, and the entire staff at the hospital we do not know what we would have done. Two days after we had to say goodbye to Natasha, we received a card from the staff at Preiser Animal Hospital Urgent Care & Wellness Appointments, and a cast of her paw print for us to hold and keep forever to remember her. This shows you how much the staff there cares, and you can rest assure that you are taking your pet to the best possible animal hospital in Illinois.

Larry S.

We started with Preisers’ about 5 years ago after getting 2 shepherd puppies there. Both Murphy and Riley have received the best in care and kindness with the staff. We increased our family with a crazy orange kitty named Cheddar from there also. My daughter and son have since adopted Bones, Chowder and Chocolate. Through the years there’s been sickness, tumor, teeth pulled, and even a pancreas isssue and the Preiser staff have always been helpful and professional and treat us like family. We appreciate everything they’ve done for us.

Chris H.

My family has been going to Preiser Animal Hospital Urgent Care & Wellness Appointments for the last 45+ years. I always refer this animal hospital to everyone,….including my clients. *I’m a dog walker/pet sitter.* The entire staff is very knowledgeable, affectionate, caring, loving, nurturing, etc. When it is time to say goodbye to our beloved pets, they are THE MOST sensitive veterinarian to go to. They are so supportive emotionally; empathetic, sympathetic, and truly mourn/feel your loss. They provide the best quality care, at rather affordable prices, as well! They try to keep the environment as soothing & relaxing as possible for your fur-babies too. I HIGHLY recommend this hospital.

Anne C.

Preiser Animal Hospital Urgent Care & Wellness Appointments is the absolute best veterinary clinic I have been to – and this is after much experience with vet clinics. I am involved in rescue work and have had many animals with rare disorders needing specific treatment. Dr. Preiser’s family has been well known in the community and the entire staff treats every client like they would their own family. Dr. Preiser herself, is the most honest, personable, and compassionate vet you can find. I am more than honored my dogs are her clients! Amazing place with amazing people whose passion/knowledge is remarkable!

Stacy Z.

Dr. Kristine Preiser is the best veterinarian I have ever taken my pets to. In addition to very, very kindly helping my dog cross the rainbow bridge and giving us time with her, she took excellent care of her before that. I could ask her questions about my daughter’s bunny and she advised me well and even told me rabbits don’t like to be moved around much, so that was good to know and we got an in-neighborhood sitter for when we travel, instead of taking the rabbit to a friend.
Dr. Preiser is clearly a professional, very concerned about all the patients and their owners. She never hesitates to refer out if she thinks a specialist is appropriate. I also see her being very good to her staff.

Lynn R.

My seven year old newfoundland has seen multiple vets over the years and Dr. Preiser is by far the best. The staff are all very friendly and attentive. Scarlett has bad environmental allergies which resulted in numerous skin infections, ear infections, and finally a very serious infection. Dr. Preiser is extremely attentive and thorough. She always follows up after an appointment and checks in to see how Scarlett is doing. When Scarlett developed a resistant infection, she could have continued to treat Scarlett herself, but knew it was best for Scarlett to see a specialist and told me she recommends bring her to a specialist. She has continued to check in while Scarlett was under the care of the specialist and it is apparent that she truly cares for the animals she treats (and their people). She is very kind, knowledgeable, and fair. She’s been fair about the cost of treatment, telling me my options and how much different tests cost before doing them. She has also told me different products to try that could be ordered from Amazon or chewy.com when she could have easily told me to buy products from her practice instead. I trust her and her staff to give my dog the best care possible. A huge bonus is that Scarlett LOVES going to Preiser Animal Hospital Urgent Care & Wellness Appointments. In the past, she used to cry when we would arrive at the vet. Now when we arrive at Preiser Animal Hospital Urgent Care & Wellness Appointments she gets excited and thinks she is going somewhere fun. During the pandemic, she has had to go inside without me. She enters and exits the building with her tail wagging. I would recommend Preiser Animal Hospital Urgent Care & Wellness Appointments to any animal owner looking for a good vet.

Mary B.

They care.They listen. They answer questions. They do their best to figure out the best way to help in times of health crisis. They are friendly with humans and they are gentle with animals.

Agnes F.

Family owned and operated for years. Cared for my dogs for 25. By Dr. Preiser and now Handed down to his Daughter who is an excellent and caring veterinarian with a great staff.

Glenn B.

My family has been going to Preiser Animal Hospital Urgent Care & Wellness Appointments for the last 45+ years. I always refer to this animal hospital to everyone….including my clients. *I’m a dog walker/pet sitter.* The entire staff is very knowledgeable, affectionate, caring, loving, nurturing, etc. When it is time to say goodbye to our beloved pets, they are THE MOST sensitive veterinarian to go to. They are so supportive emotionally, empathetic, sympathetic, and truly mourn/feel your loss. They provide the best quality care, at rather affordable prices, as well! They try to keep the environment as soothing & relaxing as possible for your fur-babies too. I HIGHLY recommend this hospital.

Anne Marie C.

Best Vet EVER. Staff is terrific! Very knowledgeable, eager to help.

Mary B.

Been coming here for years wouldn’t go anywhere else. Not only are they great with dogs and cats but also ferrite and other furry and slithery friends. Plus they have A great groomer, shop, training, and you can even find your new best friend in there adoption center plus they do boarding as well.

Harley R.

They are caring and compassionate especially when someone has lost their furbaby.

Stacie S.

Misha and Marshmallow get the best care at Preiser’s.

Carolyn H.

Absolutely love this hospital. They took amazing care of our first dog during her final months, and now our new four legged baby comes here (we rescued her from the shelter next door). She always gets so much attention and rubs from the staff, that she’s starting to think this is a playground, not a vet’s office. Dr. Priser is amazing and wish there were more people like her around.

Maria G.

This is the best facility for your furry friends. All my dogs are very happy to have great doctors, caring and compassionate, knowledgeable. Also fantastic is medical and administrative personnel. I’ve been the customer for over seventeen years!

Jo Anna R.

Friendly, informative and professional care when I brought in my cat. I could tell by the way she interacted with my cat that the vet obviously loves animals.

Gina C.

The staff is very knowledgeable and so friendly. I was very worried about leaving my fur baby overnight. They let me bring in his bed and blanket and homemade food so he was a lot more comfortable. Great experience considering my dog was very ill.

Veronica P.

Very attentive and caring office. They take great care of our girls.

Kevin N.

Wonderful doctors

Amy N.

These Doctors and their staff deliver excellent TLC for my dogs and treat them as they were their own. It was a year since Dr. Preiser had seen Cosmo my pug and greeted him by name in the lobby. Now that’s professionalism and treating us like friends and family, just like her Dad did.

Maria H.

Always super friendly and knowledgeable

Jason W.

Extremely happy with any/all dealings I have had for 8 years. I HIGHLY RECOMMEND

Robert D.

Best vet around. They actually care about the animals here.

Rhonda R.

Have been coming here for years, my dogs always receive great care. The lead vet Kristine Preiser is always great to deal with, very informative, and great customer service skills. I have owned two GSP’s and brought them here from the beginning, the dogs always had outstanding health and I must credit Preiser Animal Hospital Urgent Care & Wellness Appointments for that. I would highly suggest bringing your animals here. Keep up the great work!

Will S.

It’s a great place to bring your animals. Been coming here for over 35 years and 6 dogs later still coming. Family has adopted a couple of dogs from heartland too!!

Cindy P.

Best vet and team ever. I will never take my animals anywhere else.

Kristen C.

Preiser Animal Hospital Urgent Care & Wellness Appointments is the only place I take my dog! The vets and staff are so attentive and caring! They also have reasonable prices.

Marley L.

Amazing staff

Stacey L.

Last year we adopted a very sweet dog from Heartland Animal Shelter, Northbrook. We received a coupon for a free wellness exam from Preiser Animal Hospital Urgent Care & Wellness Appointments. We took advantage of it and took our new doggie there. I was very impressed. I wouldn’t take our doggie anywhere else. I know that she will receive the best of care there. The staff is very knowledgeable, professional and pleasant.

Maria R.

My husband and I have been coming to Preiser Animal Hospital Urgent Care & Wellness Appointments for the last 4 years. Our journey first began with Roxie, our black and tan daschund. We first saw Dr. Becker, who always remembers us bringing Roxie into the office in her own carrying bag. The staff was always welcoming and wonderful with our family and always answered any questions we had. About 1 1/2 years later, we continued our journey with Roger, our fawn daschund. Again, the staff was fantastic with him (and us)! Then shortly after getting Roger, we noticed Roxie losing weight and not acting her normal playful self. After numerous tests, pokes, and office visits, Dr. Preiser finally helped figure out what was going on. From then on, we made even more visits for shots and weight checks. The staff still continued to be respectful, patient, and very kind and loving to our sweet Roxie. After 2 years of battling her illness, we are so sad to say Roxie has passed on and is in a better place no longer suffering. My husband and I had to make the most awful (but the best for her) decision to put her to sleep this week. AGAIN, the staff at Preiser Animal Hospital Urgent Care & Wellness Appointments were so kind and caring to our Roxie and our family. As difficult as a decision it was to make, we were comforted knowing she was in the BEST hands during this sad time. We will continue to bring Roger to Preiser Animal Hospital Urgent Care & Wellness Appointments and hope that we can all laugh and remember all the happy times with our little Roxie. We want to thank all the doctors and staff members and we will continue to refer anyone we know who has animals to Preiser Animal Hospital Urgent Care & Wellness Appointments.

THANK YOU AGAIN!!

Sarah, Dustin & Roger H.

I find Preiser Animal Hospital Urgent Care & Wellness Appointments’s DVM’s and support staff very giving, caring and professional. This is where Chaucer’s home was 5 years ago.

The head vet tech, Jamie, is always very professional, well informed about Chaucer’s medical behavior issues and is always pleasant and caring. All in all this is the most caring competent and giving vet hospital I have had a pet treated at. I am grateful to Dr. Kristine Preiser and Dr. Herbert Preiser, who started Heartland Animal Shelter and the animal hospital, which shows his concern over and over again for all animals and his “magic healing powers”.

Joyce A.

The Preiser Family Veterinarians have been caring for our family since the early 1980’s. As a newlywed couple, we were eager to have pets in our lives. Dr. Herb Preiser and now Dr. Kristine Preiser have cared for our family continuously. Nearly 30 years later, we are still so very lucky to have the compassionate and intuitive care of the Preiser Animal Hospital Urgent Care & Wellness Appointments staff. They are, like family, with us in good times and in bad. We are lucky to have the Preiser Animal Hospital Urgent Care & Wellness Appointments and Heartland Shelter to call our own.

Kathy B.

Dr. Kristine Preiser is very gentle with the animals, and a second-generation first-rate vet! She’s patient & caring, and always makes time to listen to you. I’ve been going there for 26 years, & that speaks for itself.

Nancy C.